Privacy policy

Last updated: August 14, 2024

Sweet and Tea respects your privacy because, let’s face it, we’re customers too. Here’s the lowdown on how we handle your personal information:

1. What We Collect:

• Personal Information: When you create an account, place an order, or sign up for our newsletter, we collect details like your name, email, shipping and billing address, and payment info.
• Non-Personal Information: We also gather non-personal info like your IP address, browser type, and how you navigate our site, so we can improve your experience.

2. How We Use Your Info:

• Order Fulfillment: We use your personal info to process your orders and get your goodies to you. We might also use it to keep you updated on your order status.
• Marketing: If you opt-in, we’ll send you updates, deals, and news. Not your thing? You can unsubscribe anytime.
• Site Improvement: We analyze non-personal info to make our website better, faster, and more user-friendly.

3. How We Protect Your Info:

• Security Measures: We use industry-standard encryption and security measures to protect your data. Your payment info is processed securely and is never stored on our servers.

4. Sharing Your Info:

• Trusted Partners: We only share your info with trusted partners like payment processors and shipping providers who help us run our business. They’re required to keep your info safe.
• Legal Stuff: If required by law, or if it’s necessary to protect our rights or prevent fraud, we may share your info with the authorities.

5. Your Rights:

• Access & Update: You can log in to your account to update your info or request a copy of what we’ve got on file.
• Delete Your Info: Want to delete your account or your personal info? Shoot us an email at [email address], and we’ll take care of it. Just remember, we might need to keep some info for legal reasons.

6. Cookies:

• Cookies and Tracking: We use cookies to remember your preferences and improve your experience. You can disable cookies in your browser settings, but it might affect how our site works for you.

7. Changes to This Policy:

• Heads Up: We might update this policy from time to time. When we do, we’ll post the changes here, so check back occasionally to stay informed.