Shipping policy

Shipping Policy
Where's My Stuff?
We know you're excited to get your goodies, so here's the lowdown on how we ship:
Shipping Basics
 Processing Time: We usually ship your order within 1-2 business days after you place it
(excluding weekends and holidays). If there's a delay, we'll give you a heads-up.
 Shipping Rates: We keep it simple:
o Standard Shipping (3-7 business days): $9.99 flat rate.
o Expedited Shipping (2-3 business days): $19.99 flat rate.
o Spend $75 or more, and shipping is on us (U.S. only)!

Tracking
Once your order ships, we'll send you a tracking number so you can stalk your package right to your
doorstep.
International Orders
We ship to select countries, but rates and delivery times will vary. Heads up: International orders may
come with extra customs fees, taxes, or duties that you’ll be responsible for.
Important Stuff
 No P.O. Boxes: We ship to street addresses only—no P.O. Boxes or APO/FPO addresses.
 Delivery Issues: If your package gets lost or damaged in transit, drop us a line at [your email
address] within 7 days of the delivery date. We’ll sort it out with the carrier.
 Address Oops: Double-check your shipping info before you hit that "Place Order" button. We’re
not responsible for packages sent to the wrong address if you give us the wrong info.
Need Help?
Got questions about your order? Hit us up at info@sweetandtea.com , and we’ll be happy to help!